Agenda
Below is an outline of the agenda across the two days.

Conference day one: 22nd February 2022
Flexible, hybrid and the return to office
8.30
Registration | Start of day 1
9.00
Co-Chairs opening remarks

Sinead Millard
CCO
theMakings

Lucy Allen
COO
theMakings
9.10
Keynote | Hybrid in the House: the greatest constitutional change to parliamentary procedure since the 1300s

Mandy Eddolls
Managing director people and culture
HOUSE OF COMMONS
9.30
Keynote | Responsible Leadership and iterative innovation in a blended workplace

Kerry Smith
Director of people & organisational development
BRITISH HEART FOUNDATION
9.50
Panel discussion | No return to business-as-usual: hybrid and remote working – the new normal
- What opportunities does hybrid working bring to organisations?
- Embedding new ways of working in a post-pandemic world.
- Recognising the need for a significant culture shift, as new ways of working evolve.
- The risks posed to organisations that fail to support flexible forms of working.

Mandy Eddolls
Managing director people and culture
HOUSE OF COMMONS

Kerry Smith
Director of people & organisational development
BRITISH HEART FOUNDATION

David Blackburn
Group people director
FSCS

Sam Thomas-Berry
Vice president human resources, Europe
KELLOGG’S

Richard Sharp
Vice president human resources UK & I
UNILEVER

Chris Andrew
Strategy Director
CABURN HOPE
10.30
Break | Refreshments and networking
11.00
How can an effective Diversity and and inclusion strategy support business?
- Good people management: valuing everyone in the organisation as an individual
- Moving beyond a being corporate trend to a business imperative
- Reaping the benefits of a diverse workforce and allowing employees to maximise their potential
- Creating a collaborative, supportive and respectful environment
- Going beyond legal compliance to develop a D&I strategy
Creating a socially just and inclusive Co-op for all our colleagues

Helen Webb
Chief people & services officer
CO-OP
Making Your Firm Irresistible by Seeing The Possible in People
- Why we do I&W at Randstad
- How We Use Inclusive Recruitment to Attract the Best Talent
- Is Unconscious Bias Manageable?

Mark Jones
Senior Inclusion & Wellbeing Manager EMEA
RANDSTAD
The National Trust’s programme to make history, nature and beauty accessible and inclusive for all

Tina Lewis
People director
NATIONAL TRUST
Audience Q&A
12.15
It’s a human thing: inspiring your people in an ever-changing world
- The crucial role communication plays in driving behavioural change and creating a truly engaging employee experience – for every future ‘normal’.

Chris Andrew
Strategy Director
CABURN HOPE
Audience Q&A
12.45
Break | Lunch and networking
1.45
Organisational design, agility and effectiveness
- How can agile teams optimise business processes
- Adapting your organisation to capitalise on new opportunities
- Encouraging staff to give their best, in a sustainable way
- Creating a resilient organisation and future proofing the workforce
- Going beyond what is asked of the HR function
Creating the Kellogg’s of tomorrow: the essential ingredients to enable a high performing organisation

Sam Thomas-Berry
Vice president human resources, europe
KELLOGG’S
Eliminating wasteful meetings: how leaders can set this agenda with “anti-roadmaps”, “anti-engagement scores” and emotional intelligence

Joe Palmer
Vice president human resources
COLT DATA CENTRE SERVICES
500 covid testing sites and 19 brands unified into 1 culture: the story of Sunbelt Rentals’ radical cultural turn-around

Steve Lynas
Human resources director
SUNBELT RENTALS UK
Organisational design, agility and effectiveness
- How can agile teams optimise business processes?
- Adapting your organisation to capitalise on new opportunities
- Encouraging staff to give their best, in a sustainable way
- Creating a resilient organisation and future proofing the workforce
- Going beyond what is asked of the HR function

Simon Adler
VP, UK & Ireland
EFILECABINET
Audience Q&A
3.15
Break | Refreshments and networking
3.45
Mission values and purpose
- Organisational design, agility and effectiveness, futureproofing
- How does data factor into engagement?
- Can we go beyond pulse surveys and NPS scores to prove our programmes deliver?
- How would your employee describe your culture?
Engage, listen, act: the inside story behind the FSCS’s purpose-led EVP and high-trust culture

David Blackburn
Group people director
FSCS
How Superdrug is dialling up its blended learning to translate people development into business success

Jo Mackie
Customer and people director
SUPERDRUG
Fit for the future: how Unilever’s workforce is embracing AI, globalisation and automation

Richard Sharp
Vice president human resources
UK and Ireland
UNILEVER
Audience Q&A
5.00
Co-Chair’s summary | End of day 1

Sinead Millard
CCO
theMakings

Lucy Allen
COO
theMakings
Conference day two: 23rd February 2022
9.00
Co-Chair’s opening remarks | Start of day 1

Sinead Millard
CCO
theMakings

Lucy Allen
COO
theMakings
9.10
Social impact and values in the workplace
- Employees as a force for good
- Creating the business case for social impact initiatives
- Engaging strategically with employees to encourage positive social impact
- Can employees with a sense of impact increase their productivity and have resilient mental and physical wellbeing?
- Creating an engaged and motivated workforce, as a success factor for your business
The Potential of Creative Programmes

Grant Budge
Founder & Director
INTEGRITY MEDIA
How Skanska’s people strategy lives and breathes its core purpose and values

Laura Menzler
Senior HR Business Partner
SKANSKA UK
Why meaningful work and social value is so important in today’s workplace
- Randstad’s findings and background into the shift of priorities
- What can employers do to reimagine their EVP

Victoria Short
CEO
RANDSTAD
Audience Q&A
10.30
Break | Refreshements and networking
11.00
Recognising that good retention starts with good recruiting
- Hiring for potential rather than for experience
- Preventing good employees from leaving – avoiding the disruption that employee turnover generates
- What are the latest hiring trends?
- Employee retention as a key competitive differentiator
The radical people strategy behind UK’s biggest-ever IPO of the UK’s #1 start-up

Joe Griston
chief of talent
KINETIK
Bringing employee value propositions to life externally and internally, to attract and retain top talent

Harriet Shurville
global chief people officer
IRIS
From skills shortages to The Great Resignation and hybrid working, how to recharge your HR approach in 2022
- Top HR trends impacting talent acquisition and retention today in the UK
- How your peers are facing structural talent scarcity with market intelligence; internal mobility; skilling; flexible and borderless working; diversity, equity and inclusion; and more
- How to truly put people at the center of your organisation’s growth, set your business up for long-term competitive advantage and get back to value creation, even in a volatile market.

Nikki Brain
Sales Director
RANDSTAD
Audience Q&A
12.30
Break | Lunch and networking
1.30
The Future of Employee Engagement is Digital
- The challenge of remote working to employee communication and engagement
- What are the right employee engagement tools?
- Retaining personal connections, inclusivity and equity in access that stemmed from the pandemic
- How we engaged people differently during the pandemic
How MediaCom have become recognised globally for their D&I best practices

Elaine Bremner
Chief people officer
MEDIACOM
How going digital is revolutionising engagement and inclusion at Guinness World Records

Stephanie Lunn
Global people and culture director
GUINNESS WORLD RECORDS
The Future of Employee Engagement is Digital
- The challenge of remote working to employee communication and engagement
- What are the right employee engagement tools?
- Retaining personal connections, inclusivity and equity in access that stemmed from the pandemic
- How we engaged people differently during the pandemic

Simon Adler
VP, UK & Ireland
EFILECABINET
Audience Q&A
2.45
Closing Keynote | The future of work: How science and technology are shaping the way we think about individual and organisational performance
- Get the basics right. The 4 most significant things we can all do to improve our performance
- Count it! Biometric insights into performance readiness
- Establishing habits of high performance
- What can you do now? Individuals, teams and organisations

Dom Irvine
Founding Partner
Epiphanies LLP
3.05
Closing Keynote | End of the conference

Sinead Millard
CCO
theMakings

Lucy Allen
COO
theMakings